There's some very good advice in that article, and I really like the Russian anecdote about the man who loved his dog too much.

One thing I do disagree with is this: "A lot of management training ties you in knots trying to say things just right. Just let it go. Just say it." Some people are either naturally better, or more experienced at communicating in a way that connects and motivates people. Others (like myself) need to really parse what we say before we say it.