What the Whatsapp acquisition tells us about Facebook's mobile strategy
blog.jordankong.ca
blog.jordankong.ca
People don't want to share everything with everyone. They want to share what they want with the people they want.
Users are leaving Facebook in droves. Facebook is buying back users who's attention they have lost.
People are migrating to other services that offer a better experience for the task at hand. This is what Facebook/Google/Microsoft keep forgetting.
FB bought Instagram because their own photo feature wasn't as good and that's where they sensed people would be moving to. They've mostly left IG alone and it's been good.
WhatsApp is a better IM experience. Facebook buys them to get back users that have left.
The thing to remember is that people leaving something like Facebook isn't "I'm deleting my account", it's inattention attrition. Facebook users don't die (mostly), they just stop caring.
So FB buying WA doesn't mean much except FB is trying to alter its course. To their credit, they have the foresight to see they're failing and attempt a course correction.
What is happening is that we are in a period of transition from feature phones and PCs to smart mobile devices. And it is a new landscape with new winners and losers. Facebook is no longer the only player like it was on the web and so it needs to acquire companies with existing mindshare.
Ultimately Facebook is trying to do one thing. Make sure that every minute you spend on a mobile device is within one of their apps.
It was about buying USERS, not an app or feature.