Wordsworth responds to Amazon in 2000; bankrupt in 2004

The explanation of why usability matters that Joel links to

http://www.useit.com/alertbox/20000806.html

is still important today.

"Our website does fairly well, in spite of us. We have put very little in terms of monetary resources in it and we are every marketer's nightmare."

4 years later: http://news.bookweb.org/news/2982.html

Wordsworth still feels like it's missing from Harvard Square. Back in the day, 10% off cover was a pretty good deal.

"We knew it would be very big, we did not think it was going to be this HUGE."

Best quote. It was hard for anyone to know for sure.

The McGraw Hill Technical Bookstore in midtown that he mentions was amazing.

I miss it terribly.