The onboarding process on the other hand is opaque and nigh-useless. I got shot down for an account with these guys due to a .23 (that is not a typo.. twenty-three cents) report on chexsystems from five years ago.
Every bank I've had the ability to talk to an actual person was able to see that this is clearly absurd, I am not a serial check bouncer/overdrafter/etc and to get my account going. Simple..notsomuch. I'd love to use them if they'd let me.