Modernized them, I suppose.
Not exactly an exciting and thrilling turn of events but it seems the metrics all point toward this as a better solution so I suppose "exciting" is overrated.
Modernized them, I suppose.
Not exactly an exciting and thrilling turn of events but it seems the metrics all point toward this as a better solution so I suppose "exciting" is overrated.
However, unlike travel agents, our guys are genuine flight experts. If you travel wide, fly a lot, or use miles, you'll understand why this matters.
Behind the scenes, it's all about commissions. Agents work on commissions and most flights don't pay commissions. So it makes little sense for agents to spend hours on your flights.
This manifests in the wide skill gap between (most) agents and our experts. Most agents won't save you a cent, they'll just be there for good service. But our guys get insane deals you won't find anywhere else. Often they involve shorter flights with fewer stops too.
Also, it's not about the commissions. That went out with the '90's
Source: I've worked in this field for 13 years now and sell a SAAS product to travel agents.