[2 of 2]: I finally sent them a demand letter 2+ weeks ago stating that I wanted to leave the service & asking for my patient & billing data back. They haven't responded to it despite requests from me and from my attorney. My attorney says the next step is to file a lawsuit against them. I don't want to do that to a startup, but they are holding my patient data hostage in their system and refusing to respond to the demand letter. Without that data, my ability to do business is in jeopardy. Any suggestions on what I should do? I badly need my data back.