When No One Is Just a Face in the Crowd
nytimes.com
nytimes.com
This is an opt-out product, and the only way to opt out is to register your MAC address with them: http://nomi.com/privacy/
[0] http://nomi.com/
But frankly, I don't really trust the term "personally identifiable information" unless it is qualified, because it can mean very different things to different people in different contexts[0]. For example, for one service (I believe the DNS servers) Google claims to "anonymize" IP addresses, but it turns out that they only obscure the last two or three digits, which isn't enough to conceal the identity of the individual.
For another example, you wouldn't believe some of the things that are considered protected health information when dealing with patients (ie, for HIPAA/HITECH compliance)[1].
Even if I trust a company's intentions (which I don't unless given a strong reason otherwise), trusting (a) their ability to understand what information is and isn't sensitive; and (b) guard that information both require a bit more than a vaguely worded assertion on their website.
If you collect information about where a person (or "device") has been over time, that in itself can be an incredibly identifying piece of information - all you need is one other datapoint to "lift the veil", and suddenly you know a lot of sensitive information about a particular individual.
[0] IANAL. "PII" is a legal term, and whether or not certain pieces of information qualify as PII can (and has) been litigated, so the line is ambiguous enough that a simple promise not to collect PII does little to assuage my privacy concerns.
[1] Likewise, you wouldn't believe some of the things that aren't (necessarily) considered PHI.
Is there any reason why they wouldn't just hash the IP?
They only need to see it once to extract useful information from the IP itself.
So as a retailer/third party I could correlate an IMSI/IMEI with an item that was purchased and still be in the clear so long as I do not tie the purchaser's name to it.
Your identity doesn't need to be attached for this information to be useful; for example, the store can say things like "gee look half our customers leave three minutes after they enter the store, so we are having a hard time converting walk-ins to sales". Or perhaps "Wow it looks like 90% of our customers come back within a week, we are doing great at getting repeat visits"
Every time the local newspaper publishes an image from a bank or convenience story robbery, the quality is so poor you wonder why they bother at all. About the best you can do is say "white man, about 6' tall, wearing something red."
You need a lot of pixels. Even if you have full HD 1080p, that still means FoV 20 foot wide or less, which is quite narrow for real world, outdoor applications.
You need good angles. Even if you can cover a wide area, if the person is at the edge of the shot or looking the other away or looking down (very common), accuracy plummets.
You need good lighting. Even with WDR/HDR capabilities, glare is an issue with sunlight. And forget about in low light, night time conditions, the noise from gain control is a major, major issue.
You are dealing with huge numbers of people. With tens or hundreds of thousands of people passing, a lot will simply look alike. It's hard for a person or a computer to make such a call, especially with bad angles, glare, etc.
I can imagine that shoplifter identification systems will have the same kinds of problems as no-fly lists. Let's say you look exactly like someone who is on the no-shop list (shoplifter database) and every time you walk into any store, you're ejected by security guards. The company that runs this database has no accountability to the public, so there's no way to get yourself removed from the list.
In the USA you'd probably have to contend it is either unreasonable search and/or seizure, which would be a difficult case to make.
Edit: Looks like the SCOTUS ruled on DNA testing & the Fourth Amendment just last year.
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