Instead, everybody is back to walled gardens that can't interoperate, and I'm using 5 or more services to talk to acquaintances -- SMS, Jabber, Google Talk, Skype, the list goes on -- and fall back to good old email for people where I don't have access to their IM of choice (such as Facebook chat or Whatsapp). It's such a pain in the ass.
It's 2014, I expect it to be matter of course to be able to chat with everyone I know with all the bells and whistles -- OTR-support, offline messages, synced history where desired, file transfer. It's an odd twist of technical history that we're not there yet.