Don't give up! You have a lot to improve on your website, marketing & UX.

Here's what I think: 1. I only saw the "Feedback" widget AFTER seing the movie. Either make it bigger or point a big arrow on it. 2. I'd love if I could adnotate highlights with some text. 3. Your prices are too close together, so the cheapest one still seems expensive. Try testing with 2x price for Start up and 10x for enterprise.

BTW, I am using http://www.criticue.com to get feedback on my websites, you can use that too.

Good luck with the project!