I suppose that the logic is "hey, I wonder if it's just us... surely someone on HN will complain the instant that things go south, better check there first."
Checking twitter never occurs to me...
Someone asked on IRC, I checked - it was down - then I was, It got to be on HN
For example, when there were coinbase issues, people wouldn't get responses for weeks. However, once a post about the delays hit the front page, the founders finally responded.
So no, I'm not surprised this happened and I wouldn't be surprised to see a swift response
My summary: https://news.ycombinator.com/item?id=6932224
The most I could see is some people from Google commenting here to give some slightly more technical than average canned response in order to flatter potential recruits. (And even that is so unlikely that I wouldn't assume any Google employees commenting here are doing that unless they gave the game away somehow.)
Would have to have some statistics to back up that "about us" though, right?
Although I have some gmail accounts for various purposes main mail is actually non gmail. I just happened to browse by and see the link. The question is why did I care to click through? I guess because I was curious what others would say about this or what they knew about it. Not that it mattered to me since as I said it's not my main email source. So what we have is really the same curiosity of when there is a car crash and you end up with a "gaper" delay.