Tell Apple the Story of Your First Mac
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It was the worst computer I ever had. Too many things to list, let me see if I remember some of them:
- random stalls/hang-ups, had to upgrade RAM, throwing away the previous sticks because they were using both slots
- power cable broke three times, it caught fire once http://lazyant.com/post/501307510/my-macbook-power-supply-cable-went-up-in-flames
- palm rest broken from regular use
- battery lasted about 3 months
- a regular OS software upgrade screwed WiFi connectivity, it would come and go. Couldn't roll back the software update, had to wait a few months for the next update
- it made a lot of noise
- etc etcYour salesman informed me that I needed to buy a $30 Mini-DVI to DVI cable, which I did, only to discover one already came in the box.
I kept it out in the open, with good ventilation on all sides, in a 70f room. It ran great for about six months before (most likely) overheating killed the hard drive, where I lost all my data. Opening the case with a putty knife was a fun treat. A CD was stuck in the drive, and none of the various methods and shortcuts to eject it were successful, so I had to physically pry the disc out once I swapped the hard drive to get the OS installation media in. The disc did not survive the extraction.
About three months later, I noticed my Linux VM was running ridiculously slow. Upon investigating, I learned that my RAM reported as 1GB instead of 2GB. One of the sticks had now (again, most likely) died from overheating. I tried replacing the RAM with new RAM, and the system refused to recognize it. I tried putting the original RAM back in, and the system still refused to recognize it. Tried every combination of all four sticks in both slots to no avail. The system never booted again.
And that was the story of my first Mac.
When it was running, it was a nice, sleek, quiet, fast, low-power system. I did not enjoy developing on it at all, but web browsing/movie playing/music playing/chatting was very nice and polished. I realize my experiences may not be the norm, but it has shattered my perception of, "you pay for hardware quality." All of the parts inside were stock Samsung HDD/no-name RAM/etc, and the cooling system was clearly compromised for form over function. No, you're really only paying for the ability to load OS X without relying on sketchy third-party cracks. I will definitely be buying their top-end AppleCare warranty if I ever do purchase another Mac.
That sucks, but Apple would absolutely have fixed both problems quickly and without charge if you had given them the chance. And if you're right about an overheating problem, they'd have fixed that too.
Use your standard warranty!
I also recommend buying AppleCare. It's not a trick like most extended warranties, and it's fairly priced.
I can't say it's been more or less reliable that any other PC I've every owned, but in all those 7 years I've not had to worry about viruses once. For that alone it was worth every penny, especially from a 2006 perspective. It's been worth every penny over again for Time Machine. And again for iPhoto, iMovie and back in the day iDVD.
The main schools at the time had c64, Commodore PET, and then in middle school, labs of Apple II with sometimes IIgs; much less worthwhile, and all in structured classes like "we will all learn to type".
I mowed a lot of lawns, etc to save up for a Mac Classic 1/0 for $899 in 1990. (I had a "colecovision adam" before that, with the tape drive, printer, etc., which was essentially a word processor and games machine even when I got it; a c64 or apple II would have been a vastly better choice for a kid back then). I did Mac stuff with it for a few more years (very simple programming, hacking around with ResEdit, keeping up with the prepress going to digital transition, desktop publishing, etc.), but once I got VMS and UNIX accounts, and various dial-ups, and a modem, it turned into a glorified terminal. I eventually got a 486sx25 and then a P90 to replace it, running early 386BSD, BSD/OS, and Linux, but didn't get back into Macs until 2007 at a startup.
Before the fanbois hate: I bought a MBA because I was sick of dealing with Linux driver issues on my IBM laptop and wanted a *nix like environment and something really light so I could travel.
Edit: I think the story of how my first boss in IT got his first Apple is much more positive. I'm not sure if it was a Mac or an Apple but he went into a computer store and saw two computers on display. One had DOS running, which as we all know is just a blinking white cursor at a prompt, and the other had a graphical desktop, with a mouse. He's not an apple person but he told me "obviously I wanted the Apple".
I knew this was the future, not that clunky VAX they were putting in downstairs to replace the PDP-11 that ran the campus network.
A year later, I walked away from college and computing, and didn't take it up again for several years. My first PC of my own was a Mac LC.
I bought a 2nd FD and a 300/1200 baud modem to go with it. I regularly schlepped that sucker (heavy!) in its canvas bag 3/4 mile across campus from my dorm to the math building. (Yeah, we had a PDP11 as well.) I used it to desktop-publish (sort of) a newsletter for our sci-fi club. We didn't have the ability to scan in the masthead or any pictures, so there was old fashioned cut and paste going on as well. :)
Inside the box was a pearl white slab of plastic. The best part about it was the smell...
I have not experienced boredom since.
It was a Macintosh LC, and I've never looked back.
The NextStep/OS X switch was a huge risk, but it has paid off huge. At the time the Unix heritage and shell was seen by most people as a step backward and liability. But it anticipated the rise of Linux and open source, and is probably the #1 reason Macs are so popular with tech influencers today.
It's also the reason they were able to move to Intel processors so easily. Not a chance that happens if they were still on Mac OS.
My first attempt at "programming" on a Mac ended up being pretty disappointing. Codewarrior required a FPU and the Performas had the 68LC040 instead of the proper 68040. All those C books I checked out from the library were wasted until I could use the school PC lab, for the 30 minutes of free time I had.