iPhone 5 with iOS 7 randomly shuts off

It's not that it randomly shuts off, it's that the batteries drain incredibly quickly and the battery % indicator becomes inaccurate. I often see my 5 go from 60% to 40% to 15% to off in less than 60 seconds. The Apple site ran diags on my phone and confirmed the battery had reached "failure" status, but without AppleCare, the warranty only lasts 1 year and the service is nearly $100.

The iPhone 5 is sort of a reverse antenna-gate: instead of realizing how badly made the phone was at launch, we didn't realize it until the iPhone 5S was out, and nobody cares if the "old" model has issues.

I have a different problem that I know is not just specific to my phone. We have three iPhones in our house: two 5's and one 5s. Over the past 6 months every few weeks they glitch. What happens is that at exactly midnight eastern time all three phones start showing the lock screen for two seconds, followed by a second of a black screen, followed by five seconds of the Apple logo on a white background. During this time the phone is running. When on the lock screen you can actually swipe left and start entering your unlock code, but you will get interrupted. This usually goes on for at least 6 hours. Hard resetting the phone does not fix it: you just boot to the same state. Restoring from a backup does fix it. And seems to be the recommended solution on the Apple forums.

This is a huge problem. First, it slights up the whole room and drains the battery. If not on the charger, the phone will die and our alarms will not go off. If on the charger, the phone will also keep buzzing. BTW, we use standard Apple cables and chargers. Restoring from backup takes a long time and I do not wish to do that for three phones in the middle of the night.

I really hope this new update also fixes this problem. Has anyone else encountered this, and if so, have you had luck talking to Apple about it?

Edit: none of the phones are jailbroken or have ever been. The home network is not special in any way other than having IPv6. My strong suspicion is that this has something to do with automatic app updates + a buggy app, but it seems like a pretty bad OS-level bug to allow this type of behavior.

I've been experiencing this lately. For me, it's when the phone gets down to around 30% or less and it almost always happens when I'm using it and doing something that would require data like sending a message. It seems to happen more if that message has a photo in it or something that would seem on the surface to need more battery to get it done.

The other strange thing is that for the next 10-15 minutes I can't restart the phone if I don't plug it in to a power source. I get the "plug it in" graphic when I try. But then after a while it realizes that battery is in fact not fully drained and starts back up with the previously displayed percentage.

I'm guessing this is something where the battery voltage dips enough during a high draw period and tricks the phone in to thinking it's completely drained and in response shuts itself down.

So much for the much touted "less fragmentation". How many phones they have to test a new version on? Like ... four?

Had the same issue. Thought it was low-temps here in Chicago but it's been way too consistent/indoors too.

My iPhone5 shuts off any time I take it out in cold weather when the battery is under 30%. Buy cold I mean like -5, 5 or 15 degrees F. Then when I plug it in, the battery level immediately shows about 40%.

Other than that and the low battery life in general, I'm pretty pleased with the phone.

About once/week, my iPhone 5S will reboot itself, which is separate from the battery issue.

To me, it seemed like an intentional feature to keep the phone from screwing up. Like an automatic reboot. not sure if it's a feature or a bug.

There was news yesterday about Apple talking about a fix in the works: http://mashable.com/2014/01/22/iphone-screen-of-death/

I'd spoken to apple support about it and told them that I'd done all the restore and backup and restore and testing from blank install.

This was a few days outside of default Applecare (of course) and had been happening for a few weeks before it expired.

Dying at daft times and magically charging instantly when plugged in

Bought a replacement battery but cannot take the screen off, just won't budge with a sucker, almost lost the teeny screws.

So will try the exhaust battery and full charge thing tonight.

very annoying, last night it was at 6% for hours, plugged it in at bedtime, straight to 33% stupid thing.

Is this not a case of a Springboard rebooting? I've got the same issue with a 4s.

I've had something similar happening to me on my iPhone 5 about once or twice a week: the phone will just spontaneously reboot. It seems to happen most often when I'm switching between apps.

It boots pretty quickly and hasn't annoyed me enough to care about it. Haven't had it happen in a couple weeks, though. At least I haven't noticed it.

Regarding iOS 7, the iPhone 5, and battery life I haven't really had any issues. Just noticed that the default screen brightness was higher with the move from iOS 6. Decreased the brightness and now I'm fine.

what people call the "iphone 5s rebooting" is not a reboot but the springboard crashing. the starting springboard also displays the apple for some period of time.

regarding battery on iphone 4: i've seen this happen yesterday. 40% battery, screwing around in safari, shutdown, please-charge logo. after 5 minutes it could be turned on again, battery still 40%.

it runs well on my jailbroken 4s though.

they really have some crazy issues right there. and it's not the battery suddenly "failing" after changing the os...

Instead of the dreaded blue screen, it's now the black screen. Great.

I had this problem with my 5S (never my 5). It seemed to be related to heat?.. when I had my local hotspot, iTunes, etc, running. The device would get really hot and then shutdown. When it was cool enough, I could reboot it. When I took it to the Apple store, they guy was like 'yeah, this happens to mine too'. He was cool though, he gave me a new one.

Have no idea why it was happening.. if it was a heat issue, then I would have expected it to happen sooner (I had the S for about two months).

I had a similar issue with my 4S where it would shut down when battery got down to around 30%, and only boot up if I reset it (normal boot would show the battery discharged icon) after using it for about a year.

Doing a full charge cycle of the battery (fully charge -> fully drain -> fully charge) fixed the issue.

I had the same problem with my iPhone 5 and actually got it exchanged today. Apple said it was a faulty battery.

Pretty sure this is hardware and not software, my iPhone 5 suffers this in iOS 6.x. I'll be out for run with 30% battery, then suddenly, no music... my phone has shut off and it takes usually 15ish minutes before it'll reboot, so I'm left finishing a run in silence.

"it just works"

</Gruber-esque unhelpful snark>

I'll occasionally catch my 5S rebooting (once a week maybe) but it's so fast that it hasn't started to bother me yet. The issues with the 5 sound quite a bit worse though.

I glanced down the other day at my iPhone 5 and saw the apple boot screen. I thought it was just a fluke because I've only seen it once.

It's happened to me maybe five times since iOS7 came out. It's not the worst thing in the world.

By comparison my Nexus 7 bricked itself via auto-update three times. The first two times I was able to (painfully) re-image it. Now it's completely dead, won't even turn on.