First and most important - the linchpin to that whole post is wrong:
Google's response was that her outing was "user error" - Google blamed her, the user for not understanding the new, confusing integration.
That statement is untrue, the author is citing a previous reporting that never received any statement from Google: http://www.theguardian.com/technology/2014/jan/07/google-han...
Nonetheless the incident itself was self-inflicted:
The trans woman in question flashed a ROM which skipped the usual disclaimer and notice about which identity will be used: https://twitter.com/eiridescent/status/419604310213672960
Also it's very unfair to cavalierly invoke that Grantland tragedy and to choose that very provocative title to drive page views.