"total yield from the waitlist was under 10 percent" that's 10% paying customers that's definitely not as bad as they made it sound.

I'm a little surprised why did they think it would be a cheap operation. They send someone to pick up the mail from your house, that's insane. Of course that will be expensive. And it's only $5 per month. There are a few old school services that do the same but they ask the customer to redirect their mail to a specific new address. I wonder why outbox didn't go down that route.

Definitely sad to see them go.