>> Imagine how much LOVE MS Office would get if it went back to something like the early days of File menus and small-icon tool bars that you could enable/disable, etc? Well, I think it would be a win.
All you're saying is people hate change. Conversely, imagine if Office has always had the ribbon and then they switched to the toolbar menu UI.
Do you honestly think people would like it better? The obvious answer is that, no, of course they wouldn't because the ribbon UI is actually a better UI as it improves discoverability of features (and Office has hundreds if not thousands of features).
I for one make better documents with the ribbon. I think even my dad at this point has learned to be as efficient with the ribbon as he was in the old world. Realistically speaking though it didn't actually take him 7 years.
The world isn't going to improve if we optimize for older generations of people who are used to a certain way of doing things and dislike change. And that statement goes beyond software.