Does IBM suck for doing this?
Here is how helpful they were, you be the judge!
you: Does WebSphere support business models that have retail, wholesale, independent brands and distributor arms?
Justin O.: Yes websphere would .
you: any case studies or live examples that you could point me to?
Justin O.: Are you looking at purchasing a websphere product ?
Justin O.: Can I have your name and company please ?
you: I am currently looking for what's available in the market
you: any case studies or live examples that you could point me to?
Justin O.: Can I have your name and company please ?
you: can't you just point me to case studies without getting my details? :)
Justin O.: Sorry , I couldn't I need to comply with IBM'S Export and Compliance Regulations .
Justin O.: Please refer to our website .
you: I am not trying to be difficult but IBM's Export and Compliance Regulations doesn't allow you to point a potential customer to a case study or relevant information that would help him/her to find further information about your product without getting their details?
Justin O.: I'm not trying to be difficult either , but we need to know who we are speaking to . Really sorry about this There is relevant information on our web site re Websphere .
you: I am requesting you to point me to publicly available information about your product that demonstrates your product's capabilities and you can't do that without knowing my details.
you: Thanks for your help.
Justin O.: Again apologies , have a nice day .
you: You too. Bye
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