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> HN is a news site, not a customer support forum for companies funded by YC, and in fact the site guidelines explicitly ask that it not be used that way:

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I respect that, but unfortunately it seems like the only way to get a response.

Well, it's pretty obvious you don't respect that.

Is it? I tried to work with them for nearly a month directly, but they don't respond to any of my emails. I've seen people post here and get responses. You wouldn't even consider posting if you thought it would help?

You're changing the subject. I have no comment on Coinbase or on what I would do in your shoes.

I am commenting on the rules of HN.

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