Lessons learned from a year as a self-published author
blog.leanpub.com
blog.leanpub.com
A consistent theme that comes up in many of these success stories is the importance -- if not quite the all-importance, then perhaps the primary importance -- of email marketing.
Your list is your launchpad. It's also your church: it's where your customers and followers are inspired, and from which they go out into the world to evangelize. It's your customer support lifeline. It's a compelling data set, to be analyzed frequently. It's all of these things. By and large, the most successful self-pub, blogging, and Kickstarter projects I've seen have been those with well-cadenced, legitimately interesting email updates. (As a very successful blogger once put it: 'I'm not writing a blog; I'm writing a mailing list. The blog is lead-gen.')
Email marketing sometimes gets a bad rap because of its vague associations with spam. Good emails are not spam. They're not auto-blasts. They are important communications to a base you have been cultivating and nurturing by hand. If you've got a modest, but high-quality list, and you're sending high-quality emails, you're in a better position than someone shotgunning crap at a larger, lower-quality list. Good emailing is non-scalable, hard work.
It is easy to sell 1000 copies of your book if you have a 5000 e-mail subscribers interested in your topic.
If you write a good book on a useful topic but have no e-mail list, you will not do very well.
I'm curious; do people think that any given software guy or other specialist can just decide to launch a book based on their domain knowledge, and have a shot at success like this? Or are these all the self-selected outliers, the minority of self-publishers that actually make a buck and so decide to blog about it instead of quietly abandoning the project?
I've gone so far as to draft an outline table of contents for a possible book myself, but I never know if it would have a shot at taking off, or just be likely to flounder in obscurity.
I'm writing a free online book, "Clojure for the Brave and True" (http://www.braveclojure.com/), that has been picked up by No Starch. A couple of the chapters, "Start Using Emacs" and "Functional Programming" have done pretty well here on HN. I've made about $1k on leanpub so far for the unfinished book (ebook buyers will get the full No Starch ebook when it's ready).
The main thing that has worked for me has been to constantly get feedback from readers. Every time I release a chapter I tweet it, send it to my mailing list, and post it on reddit and G+. The comments have been overwhelmingly supportive. If it weren't for that kind of enthusiastic feedback, I'm pretty certain I would have given up.
Other people might have other ways to stay motivated, but this make the project much more "real" for me. I feel proud to provide my readers with quality content, and that they would choose to spend their time reading my work. It also helps to get those leanpub emails saying that someone has paid for the PDF - it's very encouraging when people pay for a free resource. To sum up this point - try thinking about what kind of process will make the risk worth it for you.
The second thing that's worked for me has been to write in a way that I, personally, find entertaining. When I sit down to write, I crank up the Lady Gaga and let out my inner idiot. It's way more fun that way, and people seem to like the result.
I hope this helps!
"I've made about $1k on leanpub so far for the unfinished book (ebook buyers will get the full No Starch ebook when it's ready)."
What happens if you burn out and decide you can't finish the book? Do people get their money back or did they pay less for a beta/unfinished copy and accept that this is what they're paying for?
We have an unconditional 45-day refund policy. This is so readers of the in-progress book can judge whether they think it has stalled. If so, they can decide whether they've gotten their money's worth, and if not, get a refund in 2 clicks.
In situations where books are abandoned after being dormant for a long time, we can't issue refunds since we literally can't. (We take PayPal and we take credit cards via PayPal Website Payments Pro, and we can only do refunds for 2 months with credit cards.) So, in these cases, it is up to the author to make things right.
This happens very, very rarely though: having actual readers of your in-progress book that you will disappoint if you stop is a great incentive for you to finish.
This is hard to believe. Couldn't you mail them a check or something?
I don't sell through LeanPub, though.
I think authors are by default outliers within outliers within outliers..
They just send you an email with a link to the downloadable pdf or you can log in and see your purchases with simple Download links. No DRM, not third party software downloaders, just a simple File > Save As.
Really transparent and makes you feel safe buying things.
I'm not inclined to dig it out right now, but if it interests you, do check out what Neil Gaiman said about his books being copied in a similar manner.
The reason so many things suck these days is that people worry about edge cases, and build in rules/sucky experiences to protect against them.
My experience matches yours when it comes to email, Twitter, and other sales channels.
One thought: If you add a second price tier (a course with videos and add-ons at $50-100) your revenue will double.
You asked about selling books outside of the software realm. The In 30 Minutes guides are aimed at mainstream users, and I found through some early pricing experiments that attempting to charge more than $10 for these types of ebooks is very difficult. I have also found through more recent experiments that pricing ebook versions less than $5 leads to an immediate and sustained rise in sales.
I sell ebooks through Amazon, iTunes, and B&N as well as PDF versions on Gumroad. I have also made mobi/epub versions available on Gumroad, but very few people buy them -- Amazon, Apple and Android tablet manufacturers do not make it easy to transfer these types of files to their devices, which is a roadblock to most people in my target audience.
In my limited experience promoting fiction, factors such as categorization, whether or not the book is in a series, and the number of reviews on Amazon or Goodreads influence awareness and purchasing decisions. Because there is so much competition in the fiction realm, and most new titles by relatively unknown authors are priced at $4 or less, I think the reaction to an expensive fiction ebook by another unknown author would be negative.
For anyone who is interested in self-publishing, I wrote another HN post last year that a lot of people found useful. It includes tips on how to get started using a lean approach to writing, production, and marketing (2). Good luck!
It began as a beta, then a full PDF + supplement package, then a video course a year later. I'm currently working on a calculus series.
I'm not sure how it'd work with fiction (author interviews maybe?) but for non-fiction I think it can work well.
I know what you mean, though I'd like to point out that there is a serious and successful historical precedent for the publication of unfinished fiction: serial publishing (the way big novels used to be published, cf. Dostoyevsky, Tolstoy, Dickens, et al). Novelists would publish chapter-by-chapter, before finishing the whole thing, and would even change their plans for their novels in response to feedback from the public.
Now, of course for novels published serially, people do expect that at least each published chapter is finished when it is published, and is not a draft subject to change. However, as a former academic type, I find reading early drafts to be fascinating and meaningful; watching the jumble untangle is an exciting process. I've spent a lot of time reading early drafts of poems, and comparing how different versions of the same work are published by the author over time.
(btw I work at Leanpub)
Sell only the first few chapters. Or sell it in serial format.
[1] http://www.tor.com/ (For those unfamiliar, Tor was very early with DRM-free e-books as well as offering the first books of series for free download (expecting readers to purchase following books)).
The publish-as-you-write model is similar to Greenlight's Early Access, and easy to maintain on the author's side.
Edit : Never mind - figured out by visiting the link to the book on Epub :)
Perhaps it comes from the fear of the 'I know a guy who...' stories that you hear as an anecdote why someone who really shouldn't take a huge risk is about to take one.
Congratulations on your first book, hopefully the lessons learned will lead to continued success with future endeavors.
But when I read Sacha Greif and Jarrod Drysdale share their numbers from small audiences (an audience size I knew I could achieve) I was inspired. They made $6500 and $8000 from their ebook launches.
Since I didn't have any kind of an audience at the time I thought if I did half that I would consider it a success. Turns out I did 2x!
I still share numbers, since I always have, but I agree that it is the smaller numbers that are truly inspiring.
Authors have made $1,130,454 selling their books on Leanpub — $91,438 in the last 30 days.
How did you manage the editorial, proof reading and technical review aspects of the book? Do LeanPub provide these services or do you do this yourself, if so how?
[Leanpub cofounder here]