Sorry I didn't disclose that I'm a Balanced co-founder. HN won't allow me to go back and edit now.

Thanks for taking the time to respond, Jay, and I appreciate the honest feedback. I'd be concerned if you didn't take seriously your choices about core pieces of your infrastructure, especially ones that are so closely related to your revenue.

I will say that Balanced has been processing live transactions for over 3 years, works with hundreds of marketplaces and crowdfunding platforms, and has been growing as fast as we can (~780% y-o-y). Unfortunately, there's not much we can do to become more established besides exist longer and continue growing. We're not planning on going anywhere, so we'll keep improving in that dept. as well. :-)

Thanks again!