I had the same experience. They had me up and running with the $30 plan immediately.

For people wondering, the $30/mo plan is a prepaid plan that includes:

- Unlimited Texting - 5GB of 4G data, unlimited 2G data after - 100 minutes, $0.10/minute after

I switched from $90/mo at Verizon. Even my heaviest overages (~200 minutes over == $20) only get me up to $50.

Only downside: as a prepaid plan, it doesn't get the free overseas data and texting offered in their $50/60/70 postpaid plans.