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Comment by bfrog | Hacker News Reader

A 1 year warranty is such a joke for this much money. I think this and the new mbp where should anything break you need a full replacement basically, need to have some serious warranty coverage changes. 3 years minimum in my mind. Just another way to nickle and dime you on something like an almost required extended warranty.

Apple, your stuff is mostly nice. Fix your product warranty and maybe I'll open my wallet.

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Isn't it worth it to purchase the Applecare warranty for $250 which extends the warranty period to 3 years?

When you're spending $3k on a computer, I don't see how $250 will really affect the bottom line...

When the customer is spending north of $3k on a computer, why not toss in the warranty for free?

When you see the price of the dual GPUs, the ECC RAM, PCIe SSD, and the small design, you will see why they didn't toss in the warranty for free. You do get 1 year free warranty though and that's something. It's only $249 for the extra two years which is worth it in my opinion.

ECC isn't that much more expensive, while AFAIK the price premium for pro-model GPUs is almost pure price-gouging, and Apple's surely not paying those inflated prices for the GPUs.

> Isn't it worth it to purchase the Applecare warranty for $250 which extends the warranty period to 3 years?

payoff * Probability of payoff = EV

3000 * Probability of payoff = 250

3000 * P / 250 = 250/250

3000 / 250 * P = 1

12 * P = 1

∴ P = 1 / 12

You require 8.3% of the computers to fail in years 2 and 3, and for the failure to cause $3000 worth of 'damage' avoidance, and for it to be something covered under the warranty terms, for your gamble to make sense.

Judging by the fact they offer the warranty, I would imagine the fail rate to be somewhat lower than this, or for the failures to be vastly less expensive than that - else they'd be losing money.

Or that they lose money on the warranty and make up for the loss in other ways.

It's a necessary part of the package.

I think Australians get 2 years free as per the legal requirements. However I suspect they increase the overall price to compensate so we are not really better off.

EU citizens do too: http://www.apple.com/uk/legal/statutory-warranty/

I just want to make something clear: In the EU, during the first 6 months, the seller/manufacturer has to prove that you did something wrong when there is a problem with the device. After the first 6 months the roles are reversed and YOU have the burden of prove. In most cases you cannot prove that it is the fault of the manufacturer. There are some cases however where it is clear that it is the manufacturer's fault: In the case of a serial fault.

So your protection is really only 6 months long.

In the U.S., many credit cards offer double the warranty period as part of their service.

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