Why you should fly United Airlines
markmaunder.com
markmaunder.com
Further I worked for both AA and Untied (granted in IT) and have flown over 2M miles - this guy got lucky a honest person found the laptop - period. You cant rate an airline on one honest or dishonest person (further it's possible it was not even a UA employee who found the laptop!).
http://www.cbc.ca/news/world/airline-loses-couple-s-10-year-...