“That’s Colin,” says Bill. Dead people don’t get salaries, so Colin’s appears as a surplus.
Cold.
Cold.
JACK (V.O.)
I'm a recall coordinator. My job is to apply the formula.
....
JACK (V.O.)
Take the number of vehicles in the field, (A), and multiply
it by the probable rate of failure, (B), then multiply the
result by the average out-of-court settlement, (C). A times
B times C equals X...
JACK
If X is less than the cost of a recall ... we don't do one.