Yes, and that is only because they didn't deliver the coins on the day they locked in the price even though they said they would deliver then.
From what I can gather coinbase makes their money by throwing away or backing out transactions they would take a loss on. You sir, gave them $35k for digital beanie babies. You get what you pay for. And you did.
Why aren't you buying btc at an exchange? Were you planning on moving them?