Quite the narrow-minded scope that those thoughts come from -- not the apology, though if it was genuine he must of had someone he cares about shame him about it. People are homeless because of the systems that we have allowed to exist and perpetuate in our societies - and he's part of that system, whether he understands and realizes that or not. If he has a tech salary job then he's also part of the reason gentrification is happening in their city - perhaps why some of these people are homeless or selling drugs - because they can no longer afford to compete with the rent prices?