Work and Meaning: View from a Senior HP Manager
theonda.org
theonda.org
Bottom line: develop your skills, have integrity, be a professional. But, remember that it's just a paycheck at the end of the day. A company will lay you off the moment you are no longer useful to it. This isn't necessarily a bad thing; just don't have undue illusions about it.
So do the much of the other 40% percent. Does someone wanting to get things done and the passion to get interested in what they are working on immediately make them a promoter of an agenda that is not their own? Is what we decide to work on always a product of external expectations? If so, I suspect your understanding of human behavior is faulty. Not everyone works for money because they have people depending on them or a company line to toe. Not all of this is about deciding the more noble sacrifice, or even about sacrifice at all, ok?
Developing skills is good; having integrity is good; being a professional (whatever that means) can be good. But if you make what you do just about the paycheck, or if you justify that stance by waving at other people who depend on you, I don't know that I can consider that a stance that demonstrates integrity. It demonstrates a willingness to sacrifice, for certain; this is something you consider very noble. But sacrifices can be made for reasons that are anything but noble, and even sacrifices that are noble are not necessarily ones that are wise.
For instance, you raise the point about raising a family, and the way that makes a person become a 60%er. Quite frankly, I wish I would start seeing people around me sacrifice less to their families. Of the men I have met who are married and have families, I can't say that all or even most of them are happy with the balance they feel forced to make. It is almost as though the family goal, or at least the degree to which they feel obligated to focus on it, was foist upon them by someone else. They want to focus on other things too, but they can't and not risk having people sneer at their “bad parenting”. I have recently had to endure a good friend going through a divorce, brought on because he sacrificed his creative spirit to be the family man. It was very noble of him, but it was also amazingly dumb as he learned in hindsight. His family would've held together far better if he had pushed harder for time to be creative and accomplish his other goals in life. Instead, he let it fester, and it imploded in his face.
And as for my parents sacrifices to me, I do remember, and I wish they had made fewer or at least different sacrifices. I would happily give back a number of the presents they gave me when I was younger to see them happier and personally more fulfilled more often. I would not have minded a smaller house, less privacy, fewer toys, or similar withholdings if it just meant I could look back and not feel like such a fucking burden on them. I think it would've allowed me to develop a more positive outlook on life and what it has to offer sooner, rather than having to realize on my own later on that a lot of this self-sacrifice people do gets us largely nowhere.
So no, this is not all about picking the sacrifices we make, with the realization that in the end we're all gonna get screwed and have to except the sublinear returns we do get. It is about realizing that how we treat ourselves, and how much we make sure we are feeling fulfilled in life, has a huge bearing on how we treat those who we care about and who care about us, regardless of the bullshit we tell ourselves about how we can strictly segment our lives. All that is bollocks, and it has real consequences; just ask my now freshly single friend.
One has to wonder if this truly was the case, and he came to these conclusions in a reasonable timeframe (on the order of 1 year), why on earth he's bothered to stay with HP for 2 full years?
Very likely this was due to an "earn out" clause in the acquisition agreement of Tabblo (his start-up).
So, in other words, the author has stayed-on for...the paycheck.
I really wonder how often these three traits are all found in one person. I have a hard time imagining a person being passionate and able to get things done, but being willing to move forward at a rate mandated by the rest of a large, bureaucratic organization. Perhaps this is the group of people that is competent but also feels a stronger obligation to those they support to have something stable.
My reaction to this is slightly different than the authors: I actually find myself fearing for the human condition. Whenever I meet these people, I find that they are often on the brink of ceasing to care. They'll keep their skills, and keep learning new ones, if only because they are insatiably curious. They'll remain patient, because what they are dealing with at that moment is likely the hardest test their patience will have. But, they'll lose the passion, either because they tire from constantly pushing against the elephant, or because the feeling of obligation will force them to, so that they don't burn-out and potentially leave those who depend on them unsupported.
One might argue that their passion isn't lost, it is just redirected to other things (children, family, other hobbies, etc.). This I have a hard time believing, because I've run into people at small, young companies who are passionate about their families and hobbies, but they are also passionate about their work. These are the people that make me believe a little more in the human condition; they are the ones that have decided that sacrificing their fulfillment, although noble and heavily encouraged socially, has its own risks that are not trivial. It's possible that they can be fulfilled just by family and other hobbies, and their work doesn't have to matter. If they can't, depression will fill the cracks, and will bleed over into every part of their lives, in spite of how much they may claim success in compartmentalizing. Even if they can, treating this as a zero-sum game seems broken to me, if for no other reason than the people I've known who are counterexamples.
That pretty much nails it.
Almost every time I asked someone in a large institution about putting up with something that obviously made no sense, I got the same 3 word reply, "It's a paycheck."
EDIT: Just to expand a little. In my experience (and Philip Greenspun would support me: http://philip.greenspun.com/ancient-history/managing-softwar...), managers generally are less up to date on technology than the people that report to them. While they may be more "in the know" about the concerns of the business, it's almost invariably backward-looking, i.e. what got the company this far, and protecting those gains. Add to that the rigors of trying to climb the career ladder, the increased status that makes most people less "hungry," and it's just common sense that change comes from the bottom. Good managers recognize that, and try to manage it. Bad managers just say "No." There's a lot more bad managers out there than good ones.
The startup mindset is focused on building something great.
The big company mindset on survival within the organization.
At least that is what many of the founders I have represented have reported back to me after having their companies acquired and after having gotten roped into employment stints with the acquiring company.
In almost all such cases, once the employment period expires, they can't wait to get out.
I am sure this is not any kind of universal rule, but it often happens.
BTW, not endorsing this particular author attitude in particular, which I found off-putting in itself.
Why do they say one or the other? It has to do with the perception of risk and reward.
Crazy new Yes guy says, let's do this! And the long-time No thinks, this won't make my stock options go up, and if I fail, I'll be punished by management.
It is unpleasant to be one kind and interact with the other.
Big companies tend to have an outsize appreciation of negative risk. We might look bad in the press, etc. So the general behavior tends towards consensus and risk-mitigation quite naturally, rather than risktaking. You need the right mix of both.
While reading, I was expecting the 60% to be the salt of the earth, the nameless drones who did the unsexy work that no one else wanted to do, the professional service workers, the documentation workers, the QA folks, etc.
I currently work in a large organization.
And that does protect the codebase and the production systems in the short term, in the long term, all the reports they insist people write that don't create any new and valuable knowledge, all the meetings they insist people attend that don't communicate any information or make any decisions, etc, are enormously damaging, not only directly in lost productivity but in the damage to the morale of those who are still motivated.
So most management really is bad, but not because of anything inherent in the management role - because the wrong people are doing it for the wrong reasons. There needs to be much more up-or-out http://thedailywtf.com/articles/up-or-out-solving-the-it-tur... .
While I agree on the breakdown, my personal feeling is that the lame 20% is the reason why the other 60% exist. They allow it, and through incentivizing the wrong behavior grow it. If they stamped it out (and they are the people in the position to do it) n% of the 60 will up their game (because it now becomes the strategy closely allied to their own self interests) and n% will leave, which I think is an ok result n the long run anyway..