A Start-up Takes on Wal-Mart
inc.com
inc.com
The site looks great and the idea sounds like a winner, I'm just not so sure about the execution just yet.
"If you live in Alaska, Hawaii, or another country, we hope to be able to serve you in the future."
If that is true, they will make a killing in these states, since they would have no online competitor - just as Netflix checkmated in HI by opening a Honolulu depot; no other mainland-based service could compete. Also, there are not many brick and mortars competitors in some areas of HI.
Of course, making a killing in AK and HI is not going to get them megabucks (the population is too small), but still, it's nice to have a pond where you are the big fish.
As for the service in general - sure, I'd use it, even if it was slightly more expensive than going to the store. Who wants to waste an afternoon shopping for toilet paper in Wal-Mart? Off the cuff, I'd say I'd be willing to tolerate a 5% price increase of my current cost for the convenience. Whether that is enough to defray their shipping, I don't know.
"We're really not a retailer at all. We make no [profit] selling goods. We make money on the advertising side of doing coupons, sampling and keywords – like if you type "shampoo," what shows up first, second, and third. We have a Google-like click model."
I'm curious to see where it goes. Yeah, as zck pointed out, the heavy sign up front will reduce turn over.
I like the UI but I have yet to really compare prices