I'm not qualified for a support position
johnathanward.com
johnathanward.com
1) Are you emphasising your experience in your covering letter / CV? Recruiters have hundreds of applications to look at and - if they can't see the magic word they're looking for - won't investigate further. That said, don't make your CV longer than 2 sides of paper, and you covering letter no more than a few paragraphs.
2) Are you applying at the right places? Lots of recruiters don't actually have jobs on offer - they're farming candidates so they can sell them on. Try applying directly to companies who are hiring.
Best of luck!
1) I certainly could use some work here. I generally spend a good bit of time learning about the job requirements/company and writing a cover letter that highlights why I fit these requirements. In the past I would write a new resume for every position to make sure the skills they wanted were highly visible but I have not tried that lately.
2) Probably not. I also have a theory that some recruiters take job ads and then try to sell leads to companies that are not working with recruiters. I can't prove it though. It's pretty obvious to me that this particular site is not very useful to me.