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I had a similar experience with github. https://twitter.com/excelsiores/status/408239093328269312

support@github simply doesn't reply. Apparently, creating https://github.com/excelsiores/geek-misandry was enough to get me onto their "block and never reply to this user" list.

Sad times. Wish they provided some way to export data before kicking off users like this.

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At least git is distributed so you should have copies of anything you cloned :)

Sadly, this is the way of tech companies though - skimp on real customer service & replace it with one sided FAQ's and unanswered forms/emails. The only way out of these situations is to get into the public eye & force a response on their part.

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