Ask HN: Is this SendGrid email excessive?

I know their service is awesome, that's why I wanted to use them. I just thought their verification questions were way over the top.

I sent them a pretty snarky reply, and they handled it very professionally. They even activated my account, which made me questions once again why they ask so many questions if they will just activate your account anyway.

Bottom line, very impressed with their service and would recommend, just don't like how they go about verifying users.