As a restaurateur I've been watching with fascination as this debate rages in our industry. The payments side is the most beneficial part of it, all the rest of the processes still require a human touch.

I've been cheering this innovation, but have yet to see it done well, even by e la carte and its other top competitors. People will always be the most powerful differentiator in foodservice, and tablets aren't there yet.

This speaks volumes to me of how Applebee's thinks of it's guests.