If designed poorly, they would be very unsafe, but there are plenty of ways to increase the safety. For example, notice that the drones have more than 4 rotors. This gives a bit of redundancy so that a motor can fail without causing the drone to crash.
Can't it drop each package with a mini parachute from about roof-top level with good accuracy? Or even 10ft, just above the height of most kids, dogs, cars and adults.
I'm sure there's a solution, it's incredibly fun to think about.
edit: Maybe install a landing pad by the window? People are allowed to install satelite receivers there right? Why not a small landing pad
If the drones are really good, I have a balcony they could easily land on to deliver packages right to my place in a pretty secure way.
Also, given the timeframe (30 minutes), the drone could just text me to go outside and I could pick it up on the sidewalk outside my apartment.
It should be safer than multi-ton delivery trucks, which can and have killed people. I was a mailman at one time - we were required to get out and look behind the truck before backing up because a mailman once killed a toddler who wandered behind his truck (though I doubt very many carriers actually follow that rule).
Edit: maybe not (see below).
The problem is, that human would insist on being paid for their labor.
Seriously, why the need for flight? Why not unicycle delivery drones?