Nope. They're located within walking distance of my house. Talking about f.e. the roast of the week with the people there and letting them advise about what roast for what brewing is best this week is nice and let's me choose :) If I didn't have the time or lived further away I would definitely use it: love their coffee selections.

Question about your roasting/shipping: so the beans get roasted in Portugal and then shipped directly to the customer? Where does Eindhoven come in then? How come operations is located in The Netherlands but you don't ship to it? ( http://www.hotcoffeeclub.com/terms#shipping )