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> It helps to have a phone that is not the computer you are working on.

Agreed. A coworker of mine rolled back to a restore point, which caused his computer to get kicked off the domain. He couldn't log in at all, so he had to call IT. The problem was his phone was a softphone on his computer.

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The problem is that your company is a cheapskate outfit just buy a separate ip based phone and plug that into the other port at your desk - oh you did follow standard practice and pull two cat5's to every desk.

We have hotel cubes now. We can't assign names to a hardware phone because a different person could be sitting in the desk every day, and giving someone a floating hardware phone would mean you have to carry it home daily.

Not sure if we have 2 drops per cube. There's 2 ports, but I don't know if they're active, cabled but not hooked up to a switch, or not even run to the cube. Haven't bothered to test because our old Cisco phones had a pass-through port, and now I only have 1 device that could use an ethernet port.

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