Could you give some examples/sources to "Multi-Tenant cloud services are problematic and insecure"?
"We made a massive effort to ensure our system was secure. We worked with industry-leading security firms to audit our software. They graded us excellently. We’re frustrated and upset to have had our record damaged by a third party, and we’re extremely sorry that this may have impacted you."
If my data was isolated in a single tenant application, this would have been less likely.