Thank you for the explanation, that's insane.
You can read more about it here: http://www.email-standards.org/blog/entry/microsoft-to-ignor...
What these users really wanted was the ability to edit and format their emails the same way they did in Word. Word really is a fantastic document editor/formatter, and I don't know of any html doc editor that comes close to the flexibility, ease, and power of Word.
So they traded standards for what people really wanted - email that they could format.
In the sense that it did a lot less and thus presented a smaller attack surface, they were right.