Note these points he manages to get across in a subtle way:
- We're disappointed that Google with all their resources couldn't make a better product. (Our product is superior)
- You made the exact same mistakes we made a year ago (we're a year ahead of you, and you don't know what you're doing)
- We're glad Google entered the scene and validated the market. (this is now a validated market niche, investors take note)
- We really hope for the sake of Googles customers that they'll stick around and not make this an experiment like buzz, wave, etc. (We're in it for the long haul, Google will shut down their service and leave you hanging if they don't see instant success)
- You're dealing with customers who need this tool and are willing to pay for it (Investors, did you read this?)
- I'll be visiting tomorrow because I won an award and the prize was a trip to Google. I'd be happy to have a conversation and help you out. (Why don't you buy my company instead)
Never does he condemn Google for stealing his idea, bullying or entering the space. He comes across as happy for the competition because he knows his product is better. (whether it is is another matter, I don't know)
This is a textbook example of how to deal with a large competitor entering your business niche.