Reasons that I did not blog when I ran a company:
1) I'm a poor writer 2) Any insights that I shared would benefit my competitors and would be insignificant for customers
37signals is an outlier because their readers are potential customers
1) I'm a poor writer 2) Any insights that I shared would benefit my competitors and would be insignificant for customers
37signals is an outlier because their readers are potential customers
And if you think little bits of information can't help competitors, I strongly disagree. A little perspective (like where a company is focusing or where growth is coming from or whatever) can go a long way, and when you blog you are just leaking those things to everybody else.
Your readers are always potential customers.