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Comment by ekianjo | Hacker News Reader

If it were on Apple boards they would have deleted the message I guess, and pretended nothing ever happened :)

EDIT: in case people who downvote me don't understand the reference, see yesterday's news regarding Larry Lessig's complaint being censored on Apple forums, apparently for the interest of keeping the forums clean. Wouldn't that kind of "cat piss" complaint fall in the exact same "unhelpful comment" category ?

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I bought a 2nd-gen iPod Shuffle years ago, like the week it came out. Plugged it in to Windows iTunes and it immediately updated and bricked itself.

Apple forums showed several threads and hundreds of posts by other people with the exact same problem over the previous few days.

I made a post saying (truthfully) that I had managed to get the iPod working again - by using Winamp. Instead of iTunes.

Within hours, all the message threads about that problem had quietly disappeared.

I decided to return the iPod.

Thanks for sharing. This confirms that this is far from being a new phenomenon, this is really in Apple's DNA.

Anyone who downvotes you hasn't tried to use their forums.

I hadn't seen yesterday's news though so here's a link for anyone else interested: http://lessig.tumblr.com/post/65338904338/wow-or-from-the-wh...

Or you know is tired of seeing every thread turning to an Apple flame.

Exactly. This is a thread about Dell, and it should remain that way. The parent was simply flamebait.

edit: three Apple-haters so far. Keep them comin'! :)

This is actually very much relevant to the recent news. Yesterday you have Apple removing valid complaints from one user about their products, while Dell has a very different company approach to let the information flow transparently among their followers. This thread would not even have appeared if there were no such transparency.

I know from personal experience that googling for issues related to my mac and ending up on an apple forum almost never resolves the issue, unless the issue is also referenced in apple's knowledge base.

Sad that you felt you had to explain the joke :(

Well, the first few people who saw my comment probably took it for simple, mindless Apple-bashing and downvoted me brutally.

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