Is Ad Avoidance a Problem?
newyorker.com
newyorker.com
Ads are polluting my brain. I'm thinking of something while traveling on the bus and suddenly I catch myself reading some silly slogan on a board. Now it's stored somewhere and I might think about it later again. I never wanted to read that thing and feel like it has been forced upon me. How many hours of collective thinking power have been lost to ads processing ?
Ads publishers treat us like a free resources that they can tap into. They hire psychologist and sociologists to know the best way to trigger emotional responses into us. They track our every move on the Internet. TV shows are especially created to dumb us down and make us more receptive to the ad-break. And ads are so omnipresent that they are virtually unavoidable. I don't remember the last time I got convinced to buy by an ad but it must work since they keep doing it.
So yes, I don't feel bad and ad-block the hell of everything and wish I could do it in the real life too.
EDIT: Actually my biggest grief is that the price of ads is not clearly exposed. I need to know upfront how much of purchasing influence I'm expected to spend on average otherwise how can I choose what is cheaper ?
It seems that they work for web and app publishers, because it's a way to collect micropayments, while making people feel like they are not really paying anything. Instead of asking someone to micropay you $0.001, you ask them to waste brain cycles to tune out the ad + cause some increased chance that they'll overpay for a brand name later. This might end up being more expensive than the payment would have been.
I must admit I would behave the same way. If you gave me a way to pay $5 / month that would be split among the sites I visit based on the pageviews I generate, I probably would not do it. I wonder if there would a way for such a system to be set up, so that it could offer something more than just installing AdBlock would. I doubt it, but would be happy to be wrong.
It seems that ads are the only realistic way for this to work for publishers, while adding an unfortunate mental tax for everyone not savvy enough to install AdBlock. I hope one day we will come up with a solution.
But the reason I've always had an issue with ads is much different: the only people who can afford ads in the right places are the ones who are already big. In other words, it is extremely unfair. The people who could really use an ad on a TV don't have money to afford it. It's a perverse kind of system that somehow we just accepted without every questioning it.
The problem became too much when advertisers and webmasters decided to use other means to gain my attention. An ad in the corner of the page is no big deal. When the page starts to look like a Nascar event with no meaningful content, this is irritating. Since this apparently wasn't in-your-face enough, they added in pop-ups, scrolling ads, and most confoundedly, ads that talked. I listen to music when I am browsing, and I can't describe how disrespectful this is to me. I sometimes browse with my computer muted, but some of these ads have figured out how to turn my volume on! This is no longer an symbiotic relationship between buyer and seller, but a one-sided fuck you. This is in plain terms, abuse, and it is wrong and these assholes don't deserve a dime from my clicks or my views.
But the problem gets worse because showing me ads is no longer good enough. Now I have a few thousand companies tracking my every move. I dealt with slow-loading sites via iframes and gigs of cookies on my computer. So now, I turn on Disconnect or Ghostery.
I used to earn money from ad revenue on my sites, and I am going to put ads up on my current sites. It would be foolish for me to depend solely on ad revenue, and I certainly don't hold any ill-will toward people using ad-block, so I would have to think of other ways to monetize my content. Book review? Here's a link to Amazon with my affiliate code. It isn't as invasive and it offers my users choice without invading their privacy, their ability to see my content, and doesn't effect my site-speeds.
It is all a tough balance. Sure you want some analytics and you want some revenue, but depending solely on invasive ads and trackers doesn't serve your users. Once you lose sight of the users, you lose sight on usability, content quality, and many other aspects. I want to create a great product first and a revenue machine second.
Far more than the intrusion into my awareness (and that's what I initially started resenting) I resent the cross-site tracking that is implicit with any hosted ad or third party ad provider.
If someone wants my attention, all they have to do is ask for it - themselves. Because while I'm willing to pay for my consumption with my attention to what is being sold, I am not willing to pay for it by sharing my browsing and viewing habits with third parties.
Perhaps the problem isn't Ad Avoidance, but Ad Overload. People will either find a means to limit their exposure, or the Ad industry will see effectiveness drop to a level that isn't profitable to the cost.
I understand that jingles and subconscious inserting one liners are impossible to ignore and extremely valuable, but I think the question rests on how many of these virtually empty platitudes a human mind can carry.
Well I see harmful effects now. The word "consumers" for one. Children being manipulated for profits. Over-sexualization. Creating the idea that things will make you happy, and make this one of the most popular concepts in society. Dividing people through the message of "Individuality", even though that only really means buying things your neighbor wants.
> I've always found it interesting that prior to us paying for services with our private data, we paid for it with our attention.
And now we pay with both our private data, and our attention, as both are extremely related when you want to either control, convince, or confuse someone.
Disincentivizing local consumer gain is, if I were to wage a wide bet, something society will need to figure out. Our current values are clearly aiming at it.
Capitalism is an interesting trick. It is an artificial game, which exploits people's selfishness to benefit the world.
But selfishness doesn't usually work like that, so humans naturally try to find loopholes which would make them rich.
Instead of spending money on improving their services & products, corporations find it more profitable to spend huge amounts of resources on patent trolling, tax evasion and advertisement.
Sadly, ads will not go away any time soon, because they are much more difficult to get rid of then other loopholes I mentioned above.
With advertising, a revolutionary new product from a creator without an advertising budget can't compete with the established companies that have hundreds of millions to spend and drown out awareness of others. Think about political reality: It costs millions to hundreds of millions of advertising to run for office. What kind of politicians does that give us? And what chance does a fresh, clean and honest upstart have?
A) have solid content that keeps me coming back.
B) Do not have ads that open new windows or popups when I do disable adblock.
I actually appreciate ads when they particularly useful and focused. 99% of the time this happens when an ad network is not used and the ads are provided by the content provider intentionally (jobs in my area on StackOverflow) or banner ads on small blogs where the vendor has most likely personally contacted the writer because the market is dead on. Ad networks have a close to 0% success rate on showing me things I actually want, so I tend to disable those unless I am just trying to support the content creator with a few cents of impression money.
(I was glad to hear the Times makes money off of subscribers. I never feel bad about blocking ads, but I felt it was my civic duty after I started paying $13 a month or whatever it is to read it.)
I see this more as a crisis of the "old" media than a global ad avoidance phenomenon. Brand avoidance, consumer activism and anti-advertisement movements are real, but their size and impact on our culture (at least in Brazil) is not that big for the time being.
For every $1 one company spends on advertising, another has to spend $2 to steal your attention. Inevitably this means the industry will continue to grow infinitely as companies continue to try to buy your attention. Look at PPC, it's a perfect example of an openly efficient market to buy your attention.
My favorite quote that illustrates this is from Seth Godin:
Attention is a bit like real estate, in that they're not making any more of it. Unlike real estate, though, it keeps going up in value.
http://sethgodin.typepad.com/seths_blog/2011/07/paying-atten...
It sounds more like the industry will grow to the maximum that the economy can sustain, and no further. It may appear to be unlimited now but that probably means that the economy can sustain far more advertising than we are seeing today. Every time a new communications system is developed, the market will shift -- and we have so many systems now that the market is just catching up to all the ways we have to advertise.
I also suspect that there is another game occurring, which is the ads-versus-ad-blockers game, and that will also reach some equilibrium. As advertising becomes more aggressive, defenses against advertising will become stronger.
Fair point. I would argue that as long as (1) globalization exists (2) the population increases, it can sustain growth. In other words as long as the number of eyeballs increases so too will the people try to farm them up.
> Every time a new communications system is developed, the market will shift -- and we have so many systems now that the market is just catching up to all the ways we have to advertise.
Regardless of communication medium, in theory it doesn't mean the market spends any more or less on advertising. The goal is all the same, grab attention and convert to buyer. So I'm not sure what you mean by "the market will shift".
Another point to Bettridge: http://en.wikipedia.org/wiki/Betteridge's_law_of_headlines
Also, I really liked the linked article on gaze aversion, which argues that smartphones are a bigger threat than DVRs: http://adage.com/article/adagestat/smartphones-a-bigger-dist...
Or on the internet, it's not really ad block, it's the fact that I can't remember the last time I watched a show on one screen at home without easy access to a second screen to flip through cat pictures or whatever during (muted) commercials.
Guess I'm not the only one.
> Anyone who can reach the unreachable for even a moment has their hands on gold.
Is targeted door-to-door sales the next big thing?
I want to support the sites I browse, but ad networks that host intrusive ads give all ads a bad name. Even worse are the irresponsible ad networks that allow advertisers to execute JavaScript, embed PDFs, embed Java applets, or even embed an entire iframe with a URL of the advertiser's choosing.
In the 20th Century it was certainly possible to avoid ads on TV. You could use the remote to mute them (or temporarily switch channels), leave the room to do other stuff while they were on, or tape your TV shows on a VCR and fast-forward over the ads.
Avoiding ads in print media was pretty easy too: just turn the page. Since print ads don't flash or make noise, they can be ignored pretty easily.
Currently, it's closer to "all-or-none" switch, where the majority see all ads, while many see nearly no ads at all - and it's a quite different situation.
Perhaps more meaningful would be to note that the media in which ads can be presented have become more and more necessary in some equivilent subset of daily and work functions between now and 20 years ago.
Isn't this true for things that are already paid for anyways? The car from Transformers seems to ring a bell.
The argument that advertising kills content doesn't really hold its salt for me, if people are not willing to pay for content is it that great anyways? The argument really only eliminates niche content.
Essentially advertisers have been subsidizing content for years and the question is can people really afford premium TV content and in what capacity? I'm not sure what the exact numbers are but its something to consider when thinking about the " if people are not willing to pay for content is it that great anyways". People may like the content but might be priced out.
The next thing is consider is in the TV industry, you don't pay per content. Consider the film industry which is relatively ad-less, but they make most of their money from theaters. Imagine the backlash that would occur if comcast said it would remove ads, but you had to pay $13 for each show you watched.
I don't have the numbers but I am quite sure that movies at the theater woudldn't be that much more expensive either. The advertisers don't invest their own money, they invest the money they get from us the customers obviously. And they only can invest as much as we buy, not more.
Wouldn't cutting out the middleman save some bugs too?
1.) Better price discrimination. Instead of 3 people paying $5.99, I could convince an advertiser to advertise 3 different products at different price points. If the advertisements were 100% effective and I got a 10% commission, it could result in one person buying a $500 Louis vuitton bag and another buying a Macy's store brand bag at ($50). That gets me a revenue of $55 compared to $18 if I sold direct. (I know that TV ads don't actually work this way, as you can't track whether a commercial led to a sale of a product)
2.) The advertiser may be willing to pay more for the ad spot than you are for the content. Again speculating here, but if an advertiser is willing to pay $20 per view and you will pay $10, then the studio is incentivised to go the ad route. (I think this is most likely, as people were livid when Netflix had to increase price of their streaming package meaning consumer could be more price sensitive).
All in all, I have to believe that advertisers haven't been pissing their money for decades, and that studios aren't so consumer hostile that they would bend infinitely for advertisers. If the charge-the-consumer-directly model actually worked I don't think studios would be so hostile to Netflix, and HBO would likely offer a streaming package that didn't depend on the cable package.
Advertising simply shifts the cost of the "fee lunch" to the price of the advertised products. In other words we still end up paying. It may even shift costs regressively, toward lower incomes and the less educated, in which case the poor are subsidizing the better off.
BUT IT'S WORSE...
We end up paying a lot more than if we just paid for our content and services straight up. Not only are you still paying for the costs of the "free website", you are paying for all that advertising overhead, the costs of advertising technology and infrastructure (huge, btw), the agency and creative costs (Don Draper and company have to pay for the hookers and scotch somehow, not to mention what’s-his-name who basically just lounges in his office barefoot thinking Japanese), and big marketing departments that often outnumber the people who actually write or make things.
You are also paying the opportunity cost of inferior product, because that’s what happens when websites have to design to please advertisers over pleasing us, the users. Dalton Caldwell makes this point comparing Sourceforge to Github: http://daltoncaldwell.com/an-audacious-proposal.
Our identities and privacy are bought and sold to the highest bidders. So we foot the bill for those bids AND we pay the cost of lost privacy. A double whammy! It's personalization? Bullshit. Personalization means optimizing something for me, not optimizing for the advertiser. Again, who's the real customer?
IT GETS EVEN WORSE...
Think of the social costs of advertising. The web is infested with misinformation and manipulation. Beside the lying ads themselves, relying on a revenue stream entirely dependent on how many ads are seen severely affects the moral choices of those who decide what gets produced and how its presented. What are the costs of a misinformed and variously manipulated citizenry, of distortions to the free-market?
Knowledge and discourse are the lifeblood of both democracy, free markets, progress. The web, from the little scammy websites to the big brand ones that so many blindly trust, has a huge influence on who we vote for, what we buy, and most importantly, what we believe.
1) We, as consumers, do not pay for the ad tech infrastructure - the publishers do. Their purpose is to make the inventory more valuable and allow publishers to get more money than they normally would. Better targeted ads mean less ads.
2) The Dalton Caldwell argument doesn't hold up. Do television programs design for advertisers? Yes, but they also need to design for consumers. A television show that has commercials all the time will get less views and so will an ad infested website with a terrible experience. That fear of alienation is why Facebook isn't a giant display ad.
3) Websites aren't necessarily backed by the purchase of products through ads. There are such things as "brand recognition" ads that do not rely on instant action. After all, most television ads are not informomercials or "buy now" ads. I think we'll see more brand recognition ads online in the next couple years and online ads will become more mainstream. You'll see less scummy ads as the internet continues to grow more influential and the social cost will diminish.
2) Sure, they can't totally treat consumers as tools. But the product is less than what it would be if it were purely designed for users. Have you heard the argument that advertisers are Google's true customers, that we are the product? Google's once famous clean and neutral search results are now cluttered and biased (see [1]). From a Wired article [2]: "Lloyd made his pitch, proposing a quantum version of Google’s search engine whereby users could make queries and receive results without Google knowing which questions were asked. The men were intrigued. But after conferring with their business manager the next day, Brin and Page informed Lloyd that his scheme went against their business plan. “They want to know everything about everybody who uses their products and services,” he joked."
3) See #1 above. Why do brands spend money on brand recognition, and where does that money come from?
You say you agree that there is no free lunch but your disagreements contradict that claim.
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[1] http://arstechnica.com/business/2013/10/new-banner-ads-push-... [2] http://www.wired.com/wiredscience/2013/10/computers-big-data...
As for being more expensive, that's based on the idea that higher costs necessarily lead to higher prices, which is far from a constant truth outside of the world of spherical cows and perfect competition. In some sectors, it could make it harder for startups to compete, raising the rent that an incumbent may be able to extract from consumers as profits.
Besides, removing advertising would remove a vehicle but not the motivation, so it's to be expected that firms would continue to invest in ways of capturing customers, which may or may not be cheaper that advertising.
Empirically, the results seem mixed, with the removal of advertising both lowering as well as raising prices in different sectors of the economy, so the conclusions aren't obvious.
I dislike advertising and I work for a company that charges for its products, by the way.
In other news, people still go to the bathroom, fetch a snack, walk their dog, etc. during TV ads. And more recently, browse their tablet or smartphone.
Try this poll around you: You watch TV with:
[ ] No other screen on hand
[ ] One other screen (e.g. tablet, smartphone or laptop)
[ ] Two screens
[ ] Three or more screens
Then consider the price advertisers pay for "your attention" and have a good laugh.
Admittedly, there's more to ads than just selling. There's also a brand factor and a "you made the right decision to already buy this" factor.
Still, ever noticed those ads at bus stops, next to which virtually every bystander is busy using their smartphone? Methinks the returns in those, like on TV, are getting lower by the day.
Maybe, but I think those ads tend towards the "effective if people see the logo many times per day" sort of ads. You are likely to see the ad for a moment before pulling out your phone, or while you exit the bus, etc. So maybe a major fast food chain will put its logo there, just to remind you that they exist and to increase the chance that you eat there for lunch.
Imagine you could see through the eyes of your customer interacting with your brand or a competitor's. Imagine being able to see how your customers shop, what they're eating today, and more importantly a view of their network from their eyes.
It doesn't have to be that creepy, merely an agreement to let Google collect information while you shop based on GPS data seems innocent enough.
Advertising will get more insidious, someone convince me I'm wrong please (I'm being sincere, I don't want to hate technology).