As for the noise (that other people were flippantly dismissing), it really can be jarring. Cover your ears with your hands, with your fingers pointed towards the back of your head at about at 45 degree upward angle. Then, repeatedly bang your head with your middle fingers while your ears are still covered. That's roughly the a quieter version of one of the more unsettling sounds.
I'm quite used to it -- to the point that I always ask the tech to tape my head in case I fall asleep and move -- but still. That sound is not just the rhythm backing a techno song; it's the sound of parts swirling around you with massive energy.
It maybe safe, but so are roller coasters. Yet, while you go on a roller coaster looking for a thrill, you enter an MRI machine with the very real fear that something could be very wrong with you. That's not going to make for a pleasant experience. And, it's not surprising that that underlying fear might be projected elsewhere.
you're in a fight. you want to win. you don't hate the guy that's giving you the good data.
sorry if that doesn't help. i'm not trying to bash you. i'm just trying to show there's an alternative. i'm as scared as anyone when i open the envelope. but those machines have helped me a lot....
[also, as physics machines, they're pretty awesome. if you're an engineer or scientist and don't know how they work, read up on them. they have huge supercooled magnets that flip the nuclei of atoms. it's amazing stuff. despite the noise there's nothing moving - that's just the coils shifting as the fields / current change (and maybe the chug chug chug of a cooler / vacuum pump). you're basically lying inside a human sized speaker coil!]
I am not someone who generally suffers from claustrophobia, but as a tall person (6ft 5in) who is by no means fat, I can honestly say it was one of the worst things I've had to do. My shoulders are broad enough that it felt as if I was uncomfortably wedged within the machine, and that I was far enough inside the machine that should something go wrong it would be impossible for me to get out unassisted.
Perhaps it wasn't so much claustrophobia in my case, more my total dependence on someone else to get out. I am definitely not looking to go through that experience again any time soon.
I think there are definitely things that can be done to improve the experience.
Also worth noting: I do realise that these machines come in different sizes, but they are also expensive to purchase (replace), so I am not holding my breath for regular updates at every hospital when they can add another inch to the diameter of the chamber.
Medical-tech-in-a-past-life here. I think it's more that the sicker people are, that both they have more experience with getting tests, and they're more interested in fixing the problem than feeding on the attention. Really sick people are tired of being sick - a test at a hospital is not a highlight of the day, but a drudge. It was rare, though not unknown, to see either a very sick person or a long-term sufferer make a fuss in my experience.
Someone who does make a fuss could very well be genuinely sick, but usually they hadn't really mentally accepted that fact yet.