Since the target is probably the general public, I wouldn't expect a technical write-up on problems faced and potential solutions (though it would have been nice) - but this write-up is devoid of any actual information whatsoever.

I fear this is what we can expect in the future was well. At least give us the names of the folks you're bringing in to make this thing work! This is the reason those of us in the US were doubtful of this project in the first place - not a single one of my peers expected this site to stay up (we've all got experience with media company advertisement efforts, so we know what it means to go from zero to millions).

As an aside - spewing this "with over 19 million unique visits to date to HealthCare.gov– confirms that the American people are looking for quality, affordable health coverage, and want to find it online" is ridiculous - it confirms only that Americans are now legally obligated to look for health coverage... There's more, but instead of pissing myself off further I'm just going to hit 'reply' and shrug away to my corner of indifference for the day.

same. pretty vague.