Nonsense, we're talking about a word processor here and Office/Word has been heavily criticized for it's interface and incremental features (or lack of reasons to upgrade) in each release. Features? 99% of the time you're either writing a letter/resume, reading some lengthy terms and conditions doc or reading someone else's resume.

Office/Word is what they learn in school (lock-in strategy) and Office/Word is what corporate apathy and only "knowing" MS software leads to in the workplace. You work somewhere, you use Office. Period.