Yes, they have that right. Email is definitely the competition, and I'm glad this team is upfront about it. Lots of group chat platforms brush this off.
> But these kinds of discussions are not best supported by long chains of e-mail.
Ah, you can't end on that TC! Why are these kinds of discussions not good on email? I've tried a bunch of group chat/discussion/collaboration platforms. I use them for a while, and they're fun and exciting during that honeymoon stage, but I always end up going back to email. It's dependable, robust and evergreen. And everyone has it. I don't know if it's ever not worked. Seriously.
I want to believe that something is better than email, but I have yet to see it. I had HUGE hopes for Google Wave, which was supposed to kill email. Didn't work. Checking out Inc, and it feels a lot like Wave. I hope it doesn't suffer a similar fate.
What's the huge problem with email?