Microsoft never did any of these industries any favors - they just managed to capture the market and extract a tax for a number of years. That is why the public does not like them. When they have to fight with Windows to log into their laptop and wait 20 minutes while it does so (Windows Vista?), they blame Microsoft. Microsoft's technical inabilities and millions of man hours wasted patching and rebooting their OS comes at the cost of most of the world's population being less than impressed by Microsoft and those who work there.
This whole post is written merely as a rebuttal to the widely publicized article about how Microsoft is telling lies about Bing. The rebuttal itself comes down to "he's lying, not us!" and "we don't track the results from the Bing It On challenge". Both positions are pathetic as the Yale article has no reason to lie, and the only reason a company would not track results is because the results are obviously unfavorable and so they cooked up their own favorable ones.
You want to know why nobody respects Microsoft? Because Microsoft employees post articles like this which are so far from reality it leaves you wondering how they drive to work.