Last time I checked MS was still making the big money
Yes, they are making lots of money, but the shark was jumped long ago, and we are in Joanie Loves Chachi-land now (2 Happy Days references for you there). I think it is perfectly reasonable to start armchair quarterbacking to try to influence the new CEO.
I am not saying MS is doing everything right or didn't make mistakes but they are (slowly) learning and adopting. And since it's Microsoft they have a long breath.