This is one of those ideas that, in retrospect, seems incredibly good and shockingly obvious.
Seems like the challenge is at least 50% UI, and building a product that helps surface visitor intent really easily.
This is definitely true. We frequently talk about the real challenge in all of this being exposing the power that is under the hood while still keeping people productive and not letting them shoot themselves in the foot (while changing results).
Congrats Quin, glad to see you guys rocking along! This is an example of a solid team building a great product and iterating well over and over again
Is Swiftype suited for ecommerce? (i.e. product search)?
Do you have something for mobile apps?
Yes, we have a number of ecommerce customers. And we have mobile SDKs for iOS and Android and a mobile web-optimized search experience: https://swiftype.com/mobile
But in that case, do you do product search or mostly FAQ/Help related search?
Thx
We do both product search and support-related search.
I'm curious, how is it different from IndexTank (which was acquired by LinkedIn)?