Hacker News Reader

Ally Bank seems to be doing pretty darn well...

Ally Bank is doing quite well because it managed to ditch the millions of pissed off customers it had when it was General Motors credit department. Give them time and I'm sure you will manage to piss everyone off again, despite their shiny rebranding.

Ally Bank also makes your account next to useless until you go through a very tedious verification process from the get go. In my case, they mailed me some documents that unsurprisingly I never ended up bothering with.

On the other hand you can sign up and begin using paypal in minutes.

> On the other hand you can sign up and begin using paypal in minutes.

Yes indeedy by deferring the "very tedious verification" process until it massively impacts your business and PP has you by the balls.

If you're suggesting that Ally is an alternative to PP, that's nuts. I can see why businesses might be attracted to Ally over PP because of better customer service, but better customer service won't matter if you're not getting the volume of business that may be driven by PayPal.

I think he's suggesting that he can "Show me a company working as a purely Internet bank..." without pissed off customers.

Reply on news.ycombinator.com