Yes, and PayPal definitely has a history of not upsetting its customers, avoiding negative PR, and not making things worse for themselves. We can certainly bet on them to handle this acquisition in a reasonable way.
I say this as someone whose had to go through paypal's painful process several times in over a decade of use.
On the other hand you can sign up and begin using paypal in minutes.
Yes indeedy by deferring the "very tedious verification" process until it massively impacts your business and PP has you by the balls.
They have anti-fraud systems. Fine. Fucking let me talk to someone who can put their fingers on the keyboard and get it sorted out without a front page article on Hacker News, Reddit, and The Consumerist to shame them into action.
We can only hope PayPal learns something from Braintree & hopefully change them for better or they may end up like PayPal. Only time will tell.
As a business they have done great. So, Congratulations to the entire team at Braintree.
The MailPile thing happened at the beginning of this month - the fact that this can happen at all, and, as usual, nothing was fixed until that bad press started to roll in, points to a systemic problem and culture at Paypal that just changing a CEO isn't going to fix in a reasonable amount of time.
as far as topic at hand is concerned, MR from Braintree will be working closely with DM and directly. So expect only good things. Buying Braintree is a business play. (Just check out their numbers and clientele). PayPal can try to get clients like AirBnB or Uber but those startups would try every other bush before PayPal.
Hope this helps
P.S: I work for PayPal and probably one of the strong proponents of it. The above opinions are purely mine. and No i have not been canned or put in a timeout box.. yet!
People use PayPal for receiving small illicit drug shipment payments to paying their contractors to recurring payments for their service.
You cannot expect to have a great time on a service that is catering to everyone because the lowest common denominator will always ensure the organization has to be on-top of fraud and illicit activity.
I've been waiting for PayPal to do something to show that they are thinking about their long-term health and position in the market and this acquisition is exactly that. It will be interesting to see how competitors (like Stripe and Balanced) end up for this too!
They unfroze Mailpile's funds recently. That's a sign of good things.