> hen services were not rendered as expected when the soldier mentioned in the article couldn't be on time...

Granted they weren't on time but EasyJet's T&Cs do say that they don't guarantee their schedule at all:

15.1.1 Without prejudice to any applicable passenger rights pursuant to any international or domestic laws, times shown in timetables, schedules or elsewhere are not guaranteed and form no part of the contract of carriage.